Dear Caroline,

As you know, I do a great deal of research on the projects that I take on, and buying and selling a house is no different. When I decided to put my home in Phillips Ranch on the market, I did an exhaustive search of the San Gabriel Valley with respect to demographics, and also to selecting a Realtor for the job. After weeks of research I found that the right person for the job was you, Caroline Tsou, and my research again has been proven to be correct.

As you know I put my house on the market on a Saturday, by Wednesday you had two offers, and was in escrow on Friday, all of this within one week.

I also decided to select you to find me a new home, I gave you an idea of what I wanted, where I wanted it to be located and a general price range, within two weeks we signed a purchase agreement for a new construction condominium in Torrance. Since the project was not completed you negotiated a package with the Builder to provide housing until the new unit was completed. The builder promised multiple closing dates, and finally five months later, and a very difficult escrow, I finally moved. You were able to negotiate over $15,000 in incentives such as loan maintenance cost, furniture storage, and housing.

Many thanks for all your hard work, and sticking with me on theses projects for over five months. In the event that I am looking for new property, you will be the first one I call.

Sincerely, Larry Patriguin